We bought Amy for our daughter without seeing her, Gerty sent several emails to us and was quite honest with her description of the pony.  Amy arrived on the transporter and the two young men were very efficient and friendly.  Amy has been here now approx 4 weeks and has settled in well, our daughter who is a novice rider is now hacking her out in her own, and is progressing well in the school, no vices as described, only problem we have had is that she jumps out of the school when put in there to muck out, a genuine pony who will hopefully be with us for many years.